Apex Private Membership

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Apex Private Membership: The Ultimate Invitation-Only Experience

Invitation for ICC Membership Director Required.

Reserved for the true connoisseurs, the Apex Private Membership is the pinnacle of exclusivity at ICC, available by invitation only. This membership is tailored for those who demand the absolute finest, offering an unmatched level of access, luxury, and personalized service. As an Apex Private Member, you are not just part of ICC—you are part of an elite inner circle that defines what it means to live the cigar lifestyle at its very best.

Features & Benefits:

• Ultra-Exclusive Access: Gain entry to the most private and intimate spaces within ICC, reserved only for Apex Members. This includes access to the most sought-after areas and privileges beyond the Atabey Lounge.
• Bottle Concierge Service: Experience an unprecedented level of personalized service with your own concierge to handle all your spirits needs—delivered right to your locker.
• Optional Exclusive Humidor Space: Secure the rarest and most prized cigars in personalized humidor lockers, meticulously maintained to ensure your collection is kept in perfect condition.
• Access to Rare and Limited Releases: Be the first—and often the only—to access ultra-rare and limited-edition cigars, hand-selected for Apex Members by industry insiders and ICC’s own experts.
• Invitation-Only Events and Experiences: Receive exclusive invitations to private dinners, tastings, and off-site excursions crafted solely for Apex Members, featuring some of the biggest names in the cigar and luxury worlds.
• Priority Over Everything: Enjoy ultimate priority for reservations, seating, and event access, ensuring your ICC experience is always seamless and tailored to your preferences.
• Elite Discounts and Offers: Benefit from the highest level of savings on purchases, custom deals on special items, and bespoke offers crafted specifically for Apex Members.

The Apex Private Membership is not just about cigars; it’s about a lifestyle that blends exclusivity, luxury, and the finest experiences. As a member, you are at the top of the ICC family—where the world of cigars and luxury converge at an unparalleled level.