Atabey Private Membership

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Atabey Private Membership: The Connection to Luxury at ICC

Discover the ultimate in luxury and exclusivity with the Atabey Private Membership, the crown jewel of ICC. Designed for the discerning aficionado who demands the very best, this membership provides unparalleled access to the world’s first Atabey Private Lounge and a suite of elite benefits that redefine what it means to be part of the ICC family.

Features & Benefits:

• Access to the World’s First Atabey Private Lounge: Enjoy the most exclusive and luxurious setting available, with access reserved only for Atabey Private Members. Experience a refined atmosphere where elegance, comfort, and privacy converge.
• Private Lounge Access: Whether it's morning, noon, or night, the Atabey Lounge is always open to you, providing an intimate space to relax, work, or socialize on your schedule.
• Optional Private Humidor Storage: Secure your collection in our state-of-the-art, climate-controlled humidors, exclusively available to Atabey members.
• VIP Event Invitations: Attend private events, tastings, and experiences curated just for Atabey members, featuring world-renowned cigar makers, industry experts, and other exclusive gatherings.
• Enhanced Service: Enjoy bottle concierge service from our dedicated staff, offering you a BYOB feel right here in ICC.
• Priority Reservations and Seating: Be the first to reserve seats and tables during special events, ensuring you always have prime access to everything ICC has to offer.
• Exclusive Discounts and Perks: Receive premium discounts on cigars, accessories, and special offers, plus first access to limited edition releases and rare cigars.

The Atabey Private Membership is more than a membership—it’s a statement. It’s an invitation to experience cigars, luxury, and service at their highest level. For those who seek the best, the Atabey Private Membership is the ultimate expression of cigar lifestyle.