At ICC, we prioritize your security and satisfaction in every transaction. Our payment methods are secure, ensuring your information is safeguarded. When it comes to shipping, we take no shortcuts. Every cigar order is hand-packaged and includes humidity packs to maintain optimal condition during transit.
Local Delivery Eligible within 6 Miles of Lounge Only
Due to our partnership with the Doordash Drive product, local delivery for tobacco and cigar products are limited to 6 miles from the lounge.
Gran Habano #5 Maduro Robusto Cigars - 5 x 52 (Box of 20)
Featuring a hearty combo of aged long-fillers from Nicaragua and Costa Rica, the Gran Habano #5 Maduro Robusto is finished with a dark and zesty Corojo wrapper from Nicaragua. The well-seasoned cigar aficionado will experience a flawlessly rolled cigar oozing with hearty notes of espresso, chocolate, spice, roasted nuts, and earth. This luxury cigar from master blender George Rico is said to be the most powerful blend in the highly rated Gran Habano portfolio.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Welcome to the Industrial Cigar Co. website ("the Website") owned and operated by Frakes Family Cigars, LLC ("the Company"). Before you proceed, we kindly ask you to carefully read and understand the following Terms and Conditions, as they govern your use of this Website. By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, please refrain from using the Website.
1. Intellectual Property:
The content, including but not limited to text, images, graphics, logos, trademarks, and software on this Website, is the intellectual property of Frakes Family Cigars, LLC or its affiliates. You may not use, reproduce, distribute, or modify any of the content without prior written consent from the Company.
2. Age Restriction:
This Website is intended for use only by individuals who are of legal age to purchase tobacco products in their respective jurisdictions. By using this Website, you confirm that you are of legal age to purchase tobacco products in your location. If you are not of legal age, please leave the Website immediately.
3. Product Information:
While we strive to provide accurate and up-to-date product information, the Company does not warrant or guarantee the accuracy, completeness, or reliability of any product descriptions, prices, or other content on the Website. Product availability is subject to change without notice.
4. Website Use:
a. You agree to use the Website solely for lawful purposes and in a manner that does not infringe upon or restrict the rights of others or inhibit their use of the Website.
b. You are responsible for maintaining the confidentiality of any account information and passwords associated with the Website and agree to accept responsibility for all activities that occur under your account.
c. The Company reserves the right to suspend or terminate your access to the Website at its discretion without prior notice, if we believe you have violated these Terms and Conditions.
5. Third-Party Links:
The Website may contain links to third-party websites that are not owned or controlled by the Company. These links are provided for your convenience, and the Company does not endorse, sponsor, or guarantee the content of any third-party websites. We recommend reviewing the terms and conditions and privacy policies of any third-party sites you visit.
6. Disclaimer of Warranties:
a. The Website and its content are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
b. The Company does not warrant that the Website will be error-free, secure, or uninterrupted, nor does it guarantee the accuracy or reliability of the content on the Website.
7. Limitation of Liability:
a. The Company and its affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use or inability to use the Website or its content.
b. You agree to indemnify and hold the Company harmless from any claims, damages, losses, or expenses arising out of your use of the Website or violation of these Terms and Conditions.
8. Modifications to Terms and Conditions:
The Company reserves the right to modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on the Website. It is your responsibility to review these Terms and Conditions periodically for any updates.
9. Governing Law and Jurisdiction:
These Terms and Conditions shall be governed by and construed in accordance with the laws of Texas. Any disputes arising from the use of the Website shall be subject to the exclusive jurisdiction of the courts in Texas.
By using the Industrial Cigar Co. website, you agree to abide by these Terms and Conditions. If you have any questions or concerns, please contact us at email@example.com