Below are some common questions and clarifications we like to provide to all guests planning to visit ICC.
If you have other questions, please just send it to members@industrialcigars.
- WHAT TO KNOW BEFORE VISITING
- LOUNGE ETIQUETTE & EXPECTATIONS
WHAT TO KNOW BEFORE VISITING
From now until the opening of our expansion project, we are a BYOB facility and have a limited number of soft drinks, ice, cups to accompany your spirits.
In compliance with TABC requirements, Industrial Cigar Co. will no longer offer BYOB in the opening of our expansion, including Fuselage Parlor & Kitchen. Now, you will be able to enjoy a crafted cocktail or quality pour, accompanied by a small plate, and topped with a cigar. All under one roof.
We are open 365 days a year, but our normal operation hours are as follows:
You're welcome to visit ICC even if you're not smoking. However, if you choose to enjoy a cigar, it must be purchased from our ICC humidor. Our humidor is carefully curated to offer something for everyone. Keep in mind, our ability to keep the lights on depends on cigar sales, making it essential to support our establishment in this way.
No, you don't need to be a member to visit ICC. We're open to everyone and warmly welcome you to our lounge. All we ask is that you purchase a cigar from our humidor to help us keep the lights on. For those looking to elevate their cigar experience, we offer three levels of membership, each designed to bring you an even more curated and exclusive experience.
We feature a comprehensive lineup of brands you'll recognize, as well as over 50 other premium labels. Among these are top-tier options like Atabey, Principle, Crux, Luciano, Gran Habano, Padron, Patoro, and Definition Cigars. Our collection also includes rare pre-embargo Cuban selections and exclusive house blends you won't find anywhere else. If you're ready for a transformative cigar experience guided by a passionate team, you've come to the right place.
Yes, we're open 365 days a year, ensuring that there's never a day you can't enhance with a quality cigar. We maintain our normal daily schedule and even offer special hours on holidays. Because let's be honest, every day is a little better with a cigar, and we're here to make sure you can enjoy that experience any day you choose.
We don't have a daily dress code at ICC, but we do recommend dressing the part to make the most of your experience. Daytime is casual, while date-night attire is encouraged for weekend evenings. Take note, on special event nights, we do enforce specific dress codes—from date night elegance to Halloween costumes. And fair warning, if you show up to our ugly sweater party without an ugly sweater, you're asking for trouble!
LOUNGE ETIQUETTE & EXPECTATIONS
At ICC, respect is paramount and foundational to the cigar lounge experience we strive to create. We maintain a zero-tolerance policy for disrespect towards our guests, staff, members, or anyone who is part of the ICC family. Failing to adhere to this core value may result in being asked to leave the premises or, for members, could result in membership suspension. Our commitment to respect ensures a harmonious atmosphere where everyone can fully enjoy the world-class cigar experience we offer.
You're welcome here whether you're smoking or not. But if you choose to light up a cigar, kindly ensure it's a selection from the ICC humidor.
ICC is more than just a "cigar shop"—it's a community. We encourage everyone to adopt an inclusive attitude; greet other guests when you enter and exit the lounge, and extend an invitation to newcomers to join you. The essence of ICC is about more than cigars; it's about the relationships you build and the experiences you share. We believe that embracing this community spirit enhances the quality of your time spent here, deepening both your enjoyment and understanding of the cigar world.
While pairing cigars with a fine beverage is part of the experience at ICC, we strongly urge you to know your limits. Overconsumption disrupts the atmosphere and will not be tolerated. If you find yourself intoxicated, we prioritize your safety and will be pleased to arrange an Uber for a secure ride home.
One of the hallmarks of a refined cigar experience is the ambiance, and being excessively loud disrupts this for everyone. At ICC, we encourage conversations and camaraderie but ask that you remain mindful of your volume. Let's keep the focus on the rich aromas and intricate flavors that our cigars offer, ensuring a pleasurable experience for all our guests.
At ICC, we believe that dressing the part enhances your overall experience. When you look good, you feel good, and when you feel good, you smoke good. This holistic approach sets the stage for a memorable cigar experience, enriching not just your time at the lounge, but also contributing to living well. So go ahead, dress to impress—it's all part of the ritual.