Welcome to ICC – Where Membership Means Belonging
STEP 1: SCHEDULE ONBOARDING
To help you get the most from your membership, we’ve curated a simple guide to get you fully integrated:
SCHEDULE YOUR ON-BOARDINGYou’ve just joined more than a cigar lounge—you’ve joined a family. At Industrial Cigar Co., membership goes beyond access; it’s about connection, culture, and the shared pursuit of a refined cigar experience. Whether you’re here to escape the day, meet like-minded individuals, or explore the leaf on a deeper level, you now have a home that was built with you in mind.
Start Your JourneyTo help you get the most from your membership, we’ve curated a simple guide to get you fully integrated:
STEP 2:
JOIN A MEMBER GROUP
Connection is at the heart of ICC. Join groups aligned with your interests—from bourbon and coffee pairings to travel and collector circles.
Nerds & Newbies
Lead by Mark McClurkan, this is the perfect group to learn from other members and be educated by true connoisseurs monthly.
Click to join the group chat
Cigars & Guns
Lead by Kathleen Borunda, the Cigars & Guns group will get together both inside and outside the lounge quarterly.
Click to join the group chat
Barrel Aged Society
Lead by Chris Hockenberry, this group specializes in nerding out in aged spirits of all kinds monthly (but usually more often).
Click to join the group chat
Dads of ICC
Led by Kelly Haney, this group focuses on dads learning from other dads, to become the best versions of ourselves.
Click to join the group chatSTEP 4:
SHOP OFFICIAL MEMBER GEAR
Additional Information
Here are a few basic areas to pay attention to and keep in mind. If you have any additional questions, never hesitate to reach out to us at members@industrialcigars.com or track us down in the lounge!
UNDERSTANDING DISCOUNTS
Nothing needed on your end! Your account has already been updated in the lounge and you'll receive your discount on everything online as long as you're logged in the the email address connected to your membership account.
FUSELAGE LOYALTY
Next time you're in, be sure to show your member card to our team and we will get you enrolled. For every $100 spent, you will earn $15 rewards.
EVENT PROMO CODES
All our paid events will have promo code 'apex' for Apex members and 'atabeyallday' for Atabey members to unlock your hidden tickets.
Meet Our Membership Team
Hear what others have to say about Halo
Alejandra Frakes
Programming & Entertainment
For any event ideas, member groups, weekly membership programming, or fun creative ideas, be sure to reach out to Ale directly. Our events and special moments are curated directly by Ale.
Andrew Frakes
Membership Director
For any administrative questions regarding billing, membership status, upgrade requests, filing a complaint, please be sure to reach out to Andrew directly or email members@industrialcigars.com.
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