Free standard shipping on orders over $250
At ICC, we prioritize your security and satisfaction in every transaction. Our payment methods are secure, ensuring your information is safeguarded. When it comes to shipping, we take no shortcuts. Every cigar order is hand-packaged and includes humidity packs to maintain optimal condition during transit.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Membership by Invitation Only. Approval by ICC Membership Director Required.
Reserved for the most discerning cigar connoisseurs, the Apex Private Membership is the pinnacle of exclusivity at ICC. This is more than a membership—it’s a statement, a testament to those who demand the finest in life. With invitation-only access, Apex Members are welcomed into an elite inner circle that defines luxury, privacy, and an unrivaled cigar lifestyle.
Ultra-Exclusive Access
Gain privileged entry to ICC’s most private and intimate spaces, including areas beyond the Atabey Lounge, accessible only to Apex Members.
Bottle Concierge Service
Enjoy a dedicated concierge to manage your spirits collection, ensuring your selections are delivered seamlessly to your locker.
Optional Private Humidor Space
Secure your most prized cigars in a personalized humidor, meticulously maintained to preserve each cigar’s perfect condition.
First Access to Rare & Limited Releases
Be the first—and often the only—to acquire ultra-rare, limited-edition cigars, hand-selected by industry insiders and ICC experts.
Invitation-Only Events & Experiences
Gain exclusive entry to intimate dinners, tastings, and off-site excursions featuring the world’s leading figures in cigars and luxury.
Ultimate Priority Status
Receive top priority for reservations, seating, and event access, ensuring your experience is always seamless and personalized.
Elite Member-Only Offers
Access the highest level of savings, custom deals, and bespoke offers available only to Apex Members.
Apex Private Membership is not just about cigars—it’s about embracing an elevated lifestyle. This is your invitation to the highest echelon of ICC, where luxury, exclusivity, and craftsmanship converge at an unmatched level.
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